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Terms & Conditions

Last Updated: June 2026  ·  SMSGo.lk

These Terms & Conditions govern your access to and use of SMSGo.lk services, including Bulk SMS, OTP SMS, Transactional SMS, API services, WhatsApp messaging, and related communication platforms.

1. Acceptance of Terms

By accessing or using SMSGo.lk services, you confirm that you have read, understood, and agreed to these Terms & Conditions.

2. Services

SMSGo.lk provides messaging services including but not limited to:

  • Bulk SMS
  • OTP & Verification SMS
  • Transactional SMS
  • Promotional SMS
  • API Integration Services
  • WhatsApp Messaging Services
  • Other communication-related services
We reserve the right to modify, suspend, or discontinue any service at any time.

3. Account Registration

Users must provide accurate and complete information when creating an account.

You are responsible for:

  • Maintaining account security
  • Protecting login credentials
  • All activities occurring under your account
SMSGo.lk shall not be liable for unauthorized use of your account.

4. Acceptable Use

You agree not to use our services for:

Spam or unsolicited messaging
Fraudulent activities
Illegal marketing campaigns
Harassment or abusive communications
Distribution of malicious content
Any activity that violates Sri Lankan law
SMSGo.lk reserves the right to suspend or terminate accounts engaged in prohibited activities.

5. Sender ID Approval

Custom Sender IDs may require approval from telecommunications operators or regulatory authorities.

SMSGo.lk does not guarantee approval of requested Sender IDs.

6. Message Delivery

While SMSGo.lk strives for reliable delivery, message delivery depends on third-party telecommunications networks.

We do not guarantee:

  • Instant delivery
  • Delivery to switched-off devices
  • Delivery where network conditions prevent transmission

7. Payments and Credits

SMS credits must be purchased in advance unless otherwise agreed.
Credits are non-transferable.
Pricing may change without prior notice.
Unused credits may remain valid according to the package terms.

8. Intellectual Property

All content, software, logos, trademarks, and platform features remain the property of SMSGo.lk.

Users may not copy, modify, distribute, or reverse engineer any part of the platform.

9. Limitation of Liability

SMSGo.lk shall not be liable for:

  • Indirect or consequential damages
  • Business interruption
  • Loss of profits
  • Data loss
  • Delayed or failed message delivery caused by telecom operators or force majeure events

10. Suspension and Termination

We reserve the right to suspend or terminate accounts without notice if:

  • These Terms are violated
  • Fraudulent activity is detected
  • Required by law or regulatory authorities

11. Governing Law

These Terms shall be governed by the laws of Sri Lanka.

Any disputes shall be subject to the jurisdiction of the courts of Sri Lanka.

12. Changes to Terms

SMSGo.lk may update these Terms & Conditions at any time. Continued use of the services constitutes acceptance of revised Terms.

13. Contact Information

For questions regarding these Terms, contact:

📧 Email: [email protected]

🌐 Website: https://smsgo.lk

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